Workshop turnaround time fluctuates between 1-3 weeks depending on volume of machines.
If you would like your machine serviced or repaired then please call 01283 217133 to book your appointment.
Masseys are dealers for Mountfield, Stiga, Honda, Hayter, Stihl, Husqvarna, Weibang, AL-KO, Briggs and Stratton and many more. As a result, our mechanics are trained to the highest of standards.
If you have a brand not listed above then we are unable to repair / service your machine as we cannot get the spare parts.
Our workshop rate is currently £50 + vat per hour with a minimum labour charge of £30 + vat for 30 mins and under.
Warranty
Items purchased from ourselves – please call us on 01283 217133 to arrange warranty repair. If not purchased from Masseys then please call supplying dealer to arrange warranty.
Items such as belts, tyres and carburettors are not covered under warranty.
Lawn Mower Servicing
Lawn Mower Service – £80 + vat plus
Service parts & ancillaries are typically £25 + vat
Total = £126 inc vat
If your engine is hunting (engine rpm continuously fluctuating) then a new carburettor would need to be fitted. This would be an additional cost on top of a regular service. Hopefully this allows you to make an informed decision as to whether you would want your machine repairing or investing in a new one from Masseys.
A collection and delivery service is available. The cost is £1+ vat per mile from DE11 8DA to your postcode x4 as the lorry will make 4x journeys.
What do we do?
New spark plug, new air filter, remove old fuel and refill with Aspen 4, new oil and dispose of old, remove the covers and inspect drive components, check and adjust belt (if required), check and adjust cables (if required), sharpen and balance blade, check recoil rope, check and inspect bodywork for rot, clean machine, test machine before customer receives it back.
A service is a preventable measure rather than a cure for problems. If you have any additional specific issues, then please let us know when we book your machine in.
Lawn Tractor Servicing
Small and Medium Tractor Mowers up to 40″ (width of cut) –
Service is £200 + vat
Service Parts and ancillaries – £100 + vat
Total = £360 inc VAT.
What do we do?
Engine service, new plug, new oil and dispose of old, new fuel filter, remove and clean out the deck, check deck bearings, sharpen and balance blade, check transmission belt, check transmission drive pulleys and bearings, check tyre pressures, check fuel lines, remove old fuel and replace with Aspen 4, remove all guards and clean, jet wash the machine, run up and test machine, grease and lubricate as required.
A collection and delivery service is available. The collection and delivery cost is £1+ vat per mile from DE11 8DA to your postcode as the lorry will make 4x journeys.
41″-50″ Large Lawn Tractors (including Stiga Park PRO machines and Husqvarna ProFlex machines)
Service is £200 + vat
Service parts which are typically £115 + vat
Total = £378 inc VAT
What do we do?
Engine service, 2x new plugs, new oil filter, new oil and dispose of old, new fuel filter, remove and clean out the deck, check deck bearings, sharpen and balance blade, check transmission belt, check transmission drive pulleys and bearings, check tyre pressures, check fuel lines, remove old fuel and replace with Aspen 4, remove all guards and clean, jet wash the machine, run up and test machine, grease and lubricate as required.
A collection and delivery service is available. The collection and delivery cost is £1+ vat per mile from DE11 8DA to your postcode as the lorry will make 4x journeys.
A service is a preventable measure rather than a cure for problems. If you have any additional specific issues, then please let us know when we book your machine in.
Robotic Lawn Mower Servicing
Call out for on site repair – £90 + vat for the first hour plus mileage.
We offer winter servicing on both the Husqvarna Automower and the Stihl iMow robotic lawn mowers. We have 2x service options:
You bring your machine in to us – Service cost £140 inc VAT.
What do we do?
Remove the covers, check wheel motors, check blade motor, check front wheels, replace the blades, check blade disk and bearings, run diagnostics and check for error codes, software update, new wheel brushes (if fitted) (additional £5).
Winter service and storage – £275 inc VAT (up to 10 miles)
What do we do?
Collect the machine and docking station, store over winter and reinstall in early spring. Remove the covers, check wheel motors, check blade motor, check front wheels, replace the blades, check blade disk and bearings, run diagnostics and check for error codes, software update, new wheel brushes (if fitted) (additional £5).
The Husqvarna Automowers come with a standard 2 year warranty. For £99 + vat you can extend the machine warranty to a 5 year parts and labour warranty within 12 months of purchase. The cable laid around the garden has a 2 year warranty.
Call Out Charge for cable breaks etc
The call out charge is £90 + vat for the first hour plus £1 + vat per mile to travel to and from site. Hourly rate drops to £50 + vat for hours 2, 3, 4 etc.
Hand Held Machinery
Petrol Chainsaw Service –
Service – £60 + vat
Service parts and chain sharpen – £25 + vat
Total cost – £102 inc VAT
What do we do?
Engine service, new plug, new air filter, new fuel filter, inspect bar for wear, sharpen chain, check oiler function, remove exhaust and check piston, remove old fuel and re-fill with Aspen 2, check brake band, check pull cord, clean off machine, run up and test
A service is a preventable measure rather than a cure for problems. If you have any additional specific issues, then please let us know when we book your machine in.
Petrol Brushcutter Service –
Service – £60 + vat
Service Parts – £25 + vat
Total = £102 inc VAT
What do we do?
Engine service, new plug, new air filter, new fuel filter, remove old fuel and refill with Aspen, remove exhaust and check cylinder and piston, grease gearhead (if required), remove and re-string the head, check pull cord, check drive shaft, clean off machine, run up and test
Petrol Hedge Trimmer Service –
Service is £60 + vat
Service parts – £25 + vat
Total = £102 inc VAT.
Sharpen Hedge Trimmer Blades (not included in service price) – £40 + vat.
What do we do?
Engine service, new plug, new air filter, new fuel filter, refill with Aspen fuel, check over blades, check and grease gearbox, remove exhaust and check cylinder and piston, check pull cord, clean off machine, run up and test. To sharpen a hedge trimmer is an additional £40 + VAT (£48 inc VAT).
Sharpen hedge trimmer only – £40 + VAT (£48 inc VAT)
Petrol Cut Off Saw Service –
Service is £60 + vat
Service parts – £30 + vat
Total = £108 inc VAT
What do we do?
New plug, new air filter, new fuel filter, remove exhaust and check cylinder and piston, check drive belt, clean off machine, run up and test
Petrol Blower Service –
Service – £60 + vat
Service Parts – £25 + vat
Total = £102 inc VAT
What do we do?
Engine service, new plug, new air filter, new fuel filter, remove exhaust and check cylinder and piston, remove cover and check fan / impellor, check pull cord, clean off machine, run up and test
Petrol Kombi Engine Service
Service is £60 + vat
Service parts – £25 + vat
Total = £102 inc VAT
What do we do?
New plug, new air filter, new fuel filter, remove exhaust and check cylinder and piston, check drive shaft, clean off machine, run up and test
Rotavators
Petrol Rotavator Service
Service – £80 + vat
Service Parts – £25 + vat
Total = £126 inc VAT
What do we do?
Engine service, new oil, new air filter, new plug, check and clean tines, re-grease if required, check drive belts, check and adjust cables, remove old fuel and refill with Aspen, clean machine, run up and test.
Billy Goat Service
Petrol Billy Goat Service
Service – £80 + vat
Service Parts – £25 + vat
Total = £126 inc VAT
What do we do?
Engine service, new oil, new air filter, new plug, check bag, check drive belts, check and adjust cables, remove old fuel and refill with Aspen, clean machine, run up and test.
A service is a preventable measure rather than a cure for problems. If you have any additional issues, then please let us know when we book your machine in.
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